Privacy Policy — det1111 Is Committed to Protecting Your Data

1 Introduction & Commitment

Det1111 is a trusted online gaming platform in Bangladesh. We believe protecting a player's privacy is one of our most important responsibilities. Before joining det1111, please take a moment to read this privacy policy so you know exactly what we do — and do not do — with your information.

Our privacy policy is built on complete transparency. det1111 never shares, sells, or unnecessarily retains your personal information without your consent. We only collect what is truly needed to deliver our services.

This policy applies to all det1111 users, whether accessing the site from a computer or a mobile app.

2 What Information Do We Collect?

Det1111 collects two types of information from you — what you provide directly and what is collected automatically. Details are outlined below:

We never store your password — it is always kept in hashed form. Sensitive payment information is not stored directly on our servers; it is handled through a payment gateway.

3 How Is Your Data Used?

Det1111 uses collected information only for lawful and specific purposes. Our primary goal is to deliver the best gaming experience while keeping your account secure.

• To create and manage your account and to authenticate your login.
• To successfully complete deposit and withdrawal transactions.
• To verify identity during the KYC process and keep your account secure.
• To prevent fraud, money laundering, and other dishonest activities.
• To provide customer support and resolve complaints.
• To send you relevant promotions and bonus offers (only with your consent).
• To improve site performance and develop new features.
• To meet legal obligations and comply with regulatory requirements.

4 Who Is Your Data Shared With?

Det1111 does not generally share your information with third parties. However, in certain cases, limited information may need to be shared with trusted partners to deliver our services:

• Payment Providers: Necessary information is shared to process transactions via bKash, Nagad, and Rocket.
• Game Providers: Session data required for Live Casino and slots games may be shared with the game developer.
• Legal Authorities: Information may be disclosed in response to a valid court order or regulatory directive.
• Fraud Prevention Services: Data may be verified with specialized security services to detect suspicious activity.

All third-party partners are contractually bound to comply with det1111's privacy standards and may not use your data for their own purposes.

5 How Do We Protect Your Data?

Det1111 uses industry-leading technology to protect your data. Our security is multi-layered, so your information stays safe even if one layer is compromised.

• SSL/TLS Encryption: Every connection on the site is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text; bcrypt hashing is used at all times.
• Two-Factor Authentication (2FA): An OTP system is in place to provide an extra layer of security at login.
• Firewall & DDoS Protection: Our servers are monitored around the clock.
• Regular Security Audits: Independent third-party experts regularly audit our systems.
• Staff Training: Every det1111 employee is trained in data protection.

Please note that no online platform can guarantee 100% security. Keeping your password and login credentials confidential is your own responsibility.

6 Cookies Policy

Det1111 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site. We use three types of cookies:

• Essential Cookies: Required to maintain your login session and for the site's core functionality. These cannot be disabled.
• Performance Cookies: Helps us analyze which pages receive the most traffic so we can improve our services.
• Preference Cookies: Remembers your preferred language and settings so you do not have to configure them each time.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

7 Your Rights

As a det1111 user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

8 How Long Is Your Data Retained?

Det1111 does not retain your information longer than necessary. Retention periods depend on the type and purpose of the data:

• Active account data: Retained for the full duration the account remains active.
• Transaction & financial records: Retained for a minimum of 5 years in accordance with Bangladesh financial regulations.
• KYC documents: minimum 3 years after account closure.
• Gaming logs and betting history: up to 2 years.
• Cookie data: until end of session or a maximum of 12 months.

Once the retention period expires or upon your request, your data is securely deleted, unless a legal obligation requires otherwise.

9 Minor Protection

Det1111 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Providing your date of birth at registration is mandatory.
• Proof of age is required as part of the KYC verification process.
• Any account registered with a false age will be closed immediately.
• If any data from a minor is collected, it will be deleted immediately.

10 Policy Updates & Contact

Det1111 may update this privacy policy from time to time. For any significant changes, a notification will be sent to your registered mobile number or email. Continued use of the site after changes are made will be considered acceptance of the updated policy.

For any privacy-related questions or requests, contact our support team directly. We aim to respond within 48 hours.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the site.
• Support Hours: 24 hours a day, 7 days a week.